Privacy Policy
Privacy Policy
Last Updated: 8th September 2025 SheGlobes (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the SheGlobes platform (the “Platform”), which connects Travellers and Guides for unique experiences. By accessing or using the Platform, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information: a. Information You Provide
• Account registration details (name, email, phone number). • Identity verification details (government ID, ABN, tax information). • Payment and payout details (bank account, Stripe-linked payment information). • Communications sent through the Platform (messages, support requests). b. Automatically Collected Information • Device information, IP address, and browser type. • Usage data (pages viewed, searches, bookings made). • Cookies and similar technologies for analytics and user experience. c. Third-Party Information • Payment information collected via Stripe. • Identity verification information collected via Stripe Identity or similar providers.
- How We Use Your Information
We use personal information to: •Operate and improve the Platform. •Facilitate bookings and payments between Travellers and Guides. •Verify identity and prevent fraud. •Communicate with you regarding bookings, account activity, or policy updates. •Provide customer support. •Comply with legal and regulatory obligations.
- How We Share Your Information
We may share your information with: •Guides and Travellers: limited details required to complete a booking (e.g., contact information). •Service providers: including Stripe for payments, identity verification providers, and cloud hosting providers. •Legal authorities: when required to comply with law or respond to lawful requests. •Business transfers: if SheGlobes undergoes a merger, acquisition, or sale of assets. We do not sell personal information to third parties.
- Data Retention
We retain your information only as long as necessary to: •Provide services, •Meet legal and regulatory requirements, and •Resolve disputes.
When information is no longer needed, it will be securely deleted or anonymised.
- Security
We use reasonable safeguards to protect your information, including encryption, secure servers, and regular monitoring. However, no method of transmission or storage is 100% secure.
- International Transfers
As SheGlobes may serve users globally, your information may be transferred and stored outside your country of residence. We take steps to ensure that transfers comply with applicable data protection laws.
- Your Rights
Depending on your jurisdiction, you may have rights to: •Access, update, or delete your personal information. •Object to certain types of processing. •Request portability of your data. •Withdraw consent where processing is based on consent. Requests can be submitted by contacting us (see Section 10).
- Cookies
SheGlobes uses cookies and similar technologies to: •Enable core platform functionality. •Analyse platform usage and improve performance. •Deliver personalised content.
You may adjust cookie settings in your browser, but some features may not function properly without cookies.
- Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on the Platform with the “Last Updated” date revised. Continued use of the Platform constitutes acceptance of the updated policy.
- Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at: contact@sheglobes.com